Methods of sending and receiving products
The delivery of the order takes place within 2-5 working days with the ELTA courier.
The company is not responsible for any delays in the delivery of the products when unstable factors enter the process. For example, it is not responsible for delivery delays due to intermediate loading-unloading areas, transport strikes or any other kind of strikes that affect the movement of goods.
- For purchases from €75.00 and above, shipping is FREE.
- The shipping fee for purchases up to €75.00 is €5.00 up to 5 kg. For each additional kilo, the charge amounts to €0.50.
- The shipping fee for each delivery with a cash on delivery order, regardless of destination, is €2.00 per 5 kg. For each additional kilo, the charge amounts to €0.50.
The customer has the possibility to cancel his order ONLY by phone and if the shipping process has not started.
Status of returned productsc
We ONLY accept returns for defective products. The return can be made within 5 working days. The products must be in their original condition complete and intact, unused and in their original packaging. Otherwise, they will be returned to the customer at his own expense.
For any damage caused to the Company by cancellation of the order, the customer is responsible.
Shipping the products
Shipping costs for returned products are borne by the Customer.
Pay on delivery
You can pay for your order upon delivery to your location by paying the total amount to the courier company employee. Cash on delivery is only available in cash and the charge is €2.00.
Bank account deposit
You can pay for your order by depositing into our bank account as shown below.
ACCOUNT NO.: GR91 0172 2440 0052 4408 8847 959
BENEFICIARY: Douli Elizabeth
For remittances from another Bank, bank charges are borne entirely by
Payment by Debit or Credit Card
You can safely use your credit or debit card to purchase products from our website. The charge as well as the details of your Credit / Debit card are done EXCLUSIVELY and ONLY in the environment of the cooperating bank.
Therefore, we will not know your card number or other information you will provide when charging it.
VAT number 049523516
Headquarters Patrida Veria
LOAD number: 124353126000